Information Technology systems are crucial business assets forming the backbone of your key processes and critical to both the survival and success of your business. Downtime is very expensive, and loss of data can be terminal. It is therefore important to make sure your IT systems are running smoothly and securely with proper management and maintenance to provide the stability and performance your users expect. If things do go wrong, you need strong, timely and cost effective support so that the impact on your business is kept to a minimum.

taag IT, established in 1996, is a quality computer solution provider with over 14 years experience of PC’s, networks and computer systems, offering specialists to take the mystery, risk and complexity out of IT and helping you the customer realise your goals by providing a complete IT service with a very positive "can do" attitude.

We have a considerable wide range of technical expertise and knowledge of both new and old computing technologies providing a complete and reliable service to businesses, covering all aspects of support specialising in protecting and minimising risk from the steadily increasing threat of viruses and designing solutions to improve key business processes. A flexible common sense approach combined with the focus, innovative and commitment of our team ensuring the best of solutions to you. We believe in a direct honest approach that cuts through the clutter of IT jargon avoiding surprises and achieving results.

When you've got a problem, you can make one call to taag IT and we will do the rest, all calls are logged on our helpdesk support system and our engineers are kept in constant contact via blackberry devices, ensuring that your issue is dealt with efficiently and effectively.

Taag IT's support service offering

• Troubleshooting environments, identifying and implementing solutions quickly
• Quality day to day support - Proactive and reactive Remote/Onsite
• Server Maintenance/Management
• Security Management - Including patch and Virus management
• Bespoke IT Training to suit your business needs / mentoring / consultancy
• Development - Design and implementation of Internet and Database solutions
• Networking - Design, implementation and support of hardwired or wireless solutions
• Integration of systems and technology
• Strategy - Process and systems Analysis
• Requirement Specification - Benefit from taag IT relationships with IT Vendors to enjoy better rates
• Risk Management/Disaster recovery
• Project Management
• System Health Checks
• Experience with most hardware manufacturers Servers / Desktop / Laptops including Wintel and Apple
• Experience with all levels of Windows OS, Netware and Mac OS for pc's and network servers, hardwired and wireless
• Experience with services such as Exchange, Notes/Domino 3 to 6, Business Objects, Internet Information Services

Whether you desire outsourcing all of your network support or simply require second-line support for existing staff, we can provide the specialist skills and experience to help you. We will provide a flexible support plan customised to your specific needs.